Terms of service

cancellation

&

Return Policy

We want to thank all of our clients for choosing Florida Fades. Each day, we are reminded of what a privilege it is to serve the GTA community and our clients grooming needs. We respect and value your trust to schedule an appointment with us and want to make sure we most respectfully and appropriately remain available for your needs.

CANCELLATIONS

We at Florida Fades understand that schedule conflicts and last minute changes are necessary at times, we respectfully ask for 24 hour notice for any cancellation request. Appointments cancelled within 2 hours of the schedule time will result in a charge of 50% of the original service fee to be charged at the time of your next visit or to your credit card on file.

NO SHOWS

An appointment that is deemed a “No-Show” will be charged 100% of the scheduled service fees to be paid during your next visit. If 3 appointments have been “No Showed” you will be unable to schedule any future appointments. Ultimately, it remains our guest’s responsibility to keep their appointment times and update us if there are schedule conflicts.

RETURN POLICY

We at Florida Fades Barbershop we are committed to excellence and the satisfaction of our members without exception. If a service is performed and the client feels unsatisfied we will always invite the client or member back to the barbershop for us to re perform the services and ensure your satisfaction. All sales are final both in the barbershop and online on the FRESHA portal, however a Florida Fades VIP Gold or Silver member can only cancel their monthly subscription before the beginning of the following month. VIP memberships are non refundable or transferable. Florida Fades reserves the right to revoke or suspend a VIP membership for any reason that is deemed untrustworthy or fraudulent. Ultimately, the owner will make the final decision on any disputes.